How Can We Help?
Whether you're planning an outdoor gathering space, creating a private wellness retreat, or adding warmth to your backyard, we're here to help you choose with confidence.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pergolas and saunas may include additional delivery details on their product pages.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can use that link to follow your shipment from our warehouse to your doorstep.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to start the process and any item-specific conditions.
Can I exchange an item for a different style or size?
We are happy to help with exchanges within our 30-Day Returns window.Simply reach out to us by email and we'll walk you through the next steps for your specific product.
What materials are your fire pits and patio furniture made from?
Our fire pits and patio furniture are crafted from weather-resistant materials designed to hold up through the seasons. Each product page includes detailed material and construction information so you can choose with confidence.
Do your pergolas and saunas require assembly?
Most pergolas and traditional saunas arrive with assembly instructions and hardware included. Assembly is completed by the customer, and each product listing outlines what to expect so you can plan accordingly.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Thoughtful Response Times
Every inquiry receives a personal, knowledgeable reply within one business day.
Secure Shopping
Your payment and personal information are protected at every step of checkout.
Crafted for the Outdoors
Our pergolas, fire pits, saunas, and furniture are built with weather-resistant materials for lasting enjoyment.
30-Day Returns
If a product does not feel right for your space, our return process keeps things simple and straightforward.
